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Green Room FAQs

The aim of this page is to record common questions we get from new Greeners (and the right answers) to give Greeners an easy source of information and to help give consistency to the answers Tribe Leads are giving out.

What if my question isn't answered here?

If you ask anyone else in the business, chances are their first questions will be:

  • Have you asked your Advocate?
  • Have you asked your Tribe Lead?

It is your Tribe Lead and your Advocate's job to make sure you have all the answers you need to succeed. If they don't know the answer immediately then they'll be more than happy to help you find someone who does. If for any reason your Tribe Lead and Advocate aren't available, you can post your questions in #the_green_room.

Once you have an answer to your question, feel free to add it here by opening a PR to the Handbook on GitHub.

Do I need to attend the tribe standups?

During your stay in The Green Room, you should be invited to at least two tribe stand-ups and a Green Room-wide stand-up. These are in place so you can stay up-to-date with what your fellow Greeners are doing, as well as finding out opportunities which are available. They're also a great place for you to bring up any blockers or issues so that others can help you.

It's encouraged that you to go along to these, even just for the social aspect which many people can miss while not working as part of an account team. If you are however preparing to move onto a client or you have other work that you need to attend to, let your tribe lead know and then skip the stand-ups.

What do I do about my timesheets and expenses (myTE)?

The Green Room Lead is your time sheet reviewer and should be considered your Practice Lead (absences and general leadership questions). For some expenses, a Practice Lead from your region may be best to approve them (exam expenses, for instance). Talk to the Green Room lead if you're unsure.

In general, you will book your time as Unassigned Time (A991005) or Regular Vacation (799VAC) if you're taking leave. You can find the relevant WBS time codes for most things you might need while off-client in the handbook.

How does taking leave work in The Green Room?

You can approve your own holiday and put it on your time sheet with the Regular Vacation (799VAC) code. As a courtesy, it's best to let your tribe lead know that you won't be working on those days.

Who reviews my 15Five check-ins in The Green Room?

This should be done by your Tribe Lead. Once you're assigned to a tribe, you can request a change of your 15Five reviewer from People Ops by raising a halp ticket on Slack.

  1. Enter the /halp command and select People Ops Questions,
  2. Select 15Five or Bamboo manager or team changes,
  3. Add a title and description detailing the person you'd like added as your reviewer,
  4. Hit Create.

When you move onto an account, you may need to request that your reviewer be changed to your Account Lead.

Can I work on training/certifications in The Green Room?

Definitely! This is actively encouraged. For training resources, please see the following Handbook pages:

You can also take a look at Accenture's MyLearning portal, as it may already have a course for the exam/certification you're looking to complete, so try this as the first approach. Some examples are included below:

What other projects can I work on in The Green Room?

The Green Room has a Trello board containing tasks the business has requested to be done. If you'd like to work on one of these, add your name to a card on the board. You can also bring this up on Slack or in the stand-ups to see if others want to collaborate on the projects with you. If you have an idea for a project which isn't on the board, speak to your Tribe Lead or ask on Slack to get it added.

I haven't been assigned an Advocate, what should I do?

Let your tribe lead know, they can flag this with the appropriate people and hopefully get you sorted.

How do I find an account to join?

First of all, don't worry if you haven't found one yet. There's plenty of demand for people so you'll likely be approached by an Account Lead shortly.

If you want to be proactive about finding an account, you can check out the People Movement's sheet. The "Demand" tab will show you all of the open roles we have. From this tab you can try to find a role which fits your skills/interests and then reach out to the relevant Account Lead.

Keep in mind the level of seniority is a target, and not necessarily mandatory. If a role says "Senior", it may also be appropriate for a Consultant or Principal. Again, you can reach out to the relevant Account Lead to find out more.

Be aware that people who are on client may not reply immediately, they're likely on client laptops or VPNs (or just busy), so don't panic if you don't hear back straight away.

My skills/focus on the "Supply" sheet are wrong, how do I change them?

Let your Tribe Lead know, they can get the sheet updated so that it reflects your skills properly.

I have an idea to improve The Green Room, who can I tell?

Start with your Tribe Lead and the Green Room Lead, they're always looking for ideas to help make The Green Room a better experience. If you'd like to help with the running of The Green Room, consider becoming a Green Room Tribe Lead. Reach out to the Green Room Lead to get involved. You can also provide feedback via this form.